Remodeling · Carbonset
Big quotes, long decisions, three revisions.
Kitchens and baths change on paper before they change in the house. Carbonset keeps every revision, shows which one they opened, and only follows up on the latest.
Where quotes go missing.
The kitchen changes on paper before the first cabinet comes out. One person has Rev A, another has Rev B, and the office is following up on a total nobody is considering anymore.
Keep the current scope on one link. When Rev C is sent, the older link points to it and follow-up continues from the next unsent step. The customer gets the current cabinet, counter and rough-in lines.
A real quote.
Kitchen remodel, galley
| Item | Qty | Price | Line |
|---|---|---|---|
| Demolition and haul-away | 1 | $3,200.00 | $3,200.00 |
| Cabinets, 14 ft run, installed | 1 | $16,800.00 | $16,800.00 |
| Quartz counters, 32 sq ft | 1 | $4,600.00 | $4,600.00 |
| Electrical and plumbing rough-in | 1 | $8,600.00 | $8,600.00 |
| Tile, drywall, paint and trim | 1 | $12,400.00 | $12,400.00 |
| Permit and inspections | 1 | $2,600.00 | $2,600.00 |
| Total | $48,200.00 | ||
The cadence we'd start you on.
Design-stage remodel · starting point
- Day 3Email19:00Rev C, with the cabinet and counter changes marked.
- Day 7Call task17:00Call. Ask what is still undecided, not about price.
- Day 14Email7:30Lead times for the cabinets and the quartz if you sign this month.
- Day 21Text10:00Still want us to hold your start date?
When it gets busy.
When you send Rev C, Rev B's link points to Rev C and follow-up picks up from the next unsent step, not from day 0.
Design season runs through the winter for kitchens that start in summer. That is when revisions pile up, and when it matters most that the office follows up on the latest one only.
Questions from remodeling shops.
Does a revision restart every reminder?
No. Follow-up picks up from the next unsent step, not day 0. Sent steps stay in the history.
Can a customer still open the old link?
Yes. It points to the latest revision. The revision letter on the quote makes the change visible.
Why use a longer cadence?
A design-stage remodel needs time to compare scope. This starting point uses email on day 3, a call on day 7, email on day 14 and text on day 21.
Start with the design-stage remodel cadence.
Pick remodeling when you sign up and it is loaded before your first quote.